Our experience within the debt collection industry has shown us that the majority of our clients find international collections difficult. Many issues give grounds to such complications, including language, time zones and local laws to mention a few. In response to this growing need, we have established ourselves as a specialist agency for international collections. We employ Collectors with excellent international recovery skills and experience, many of whom are multi-lingual. As telephone communications are significantly more effective than letters when securing payment, our overseas strategies focus on early morning and evening telephone collections.

To complement our quality calls we boast a library of specialist collection letters specifically designed for international recoveries. Our expertly written collection letters have been tailored towards overseas recoveries and are also translated in the most widely spoken languages. The Internet has become an integral tool in our collection process. Our team is trained to use Internet based trace methods inclusive of worldwide telephone directories, email and address investigations.

Local Expertise

In addition to our internal processes, we have developed a comprehensive portfolio of reliable agents throughout many key countries. If we are unable to secure payment, we can utilise the services of our international agents. Our agents have the advantage of local knowledge, a thorough understanding of the specific legal systems and are able to attend the given property if necessary. We will manage the bridge between our agents and yourselves ensuring that regular updates are provided.

Our experience has also allowed us to develop and maintain important relationships with many of the international Consulates and Embassies. With their influence and assistance we have been able to collect numerous accounts which may have otherwise remained unpaid.

Our extended international services are offered on a ‘No Collection, No Fee’ basis with no upfront charges. Unlike other agencies, we do not add our agent’s fees to our own charges. In an effort to supply a complete and thorough service, our agent’s fees are consumed within our own charges in the interest of keeping your costs to a minimum.

Our comprehensive service ensures that you receive excellent results at a cost effective rate.