We currently represent more than 100 higher education (HE) establishments and have worked within this specific field for over 15 years, so can demonstrate a lengthy record of delivering excellent results.

Our expert methods include:

  • Carefully tailored student collection letters
  • Customised collection strategies
  • Communication via email, SMS and live chat
  • Tracing services to locate students in the UK and overseas
  • Specialist support from our legal team when required

The hallmarks of ACT’s service include quality and transparency; and we also employ an attentive and personalised approach that our clients find invaluable. Every client is assigned a focused, experienced Collector who provides a thorough service and represents your organisation appropriately at all times. If you need advice about recovering education debts, or would like to discuss your specific requirements, please do not hesitate to get in touch with our experts.

Read more about our other services

Consumer Collections
Our dedicated team of expert negotiators will recover your debts in a professional and effective manner.
Commercial Collections
ACT provides a personalised commercial recovery service through our dedicated and experienced commercial collections team.
International Collections
We successfully collect debts from more than 100 countries throughout Europe, The Americas, Asia and Africa.
Student Collections
With over a decade of experience and more than 100 higher education clients, we have unrivalled expertise in recovering student debt.
Healthcare Collections
We have a proven record of success providing long-term, tailored solutions to private hospitals, NHS Trusts and clinics across the UK.
Outsourced Credit Control
Working as an extension of your business, we provide you with a comprehensive, expertly managed credit control solution.
Legal Services
Our in-house legal service offers personal support and guidance for all of your legal needs.
Tracing Services
Our tracing solution combines the latest technology with years of experience using proven and successful techniques.
Credit Reports
We offer a wide range of credit reports for individuals and businesses.

Our services include live access to our innovative ACT Online tool, which displays up-to-date, detailed information about all of the accounts we handle for you. This is representative of our cohesive, transparent approach to all areas of our business.

Our fees are simple and fair

ACT’s fees are based on the amount we recover from your customers, which means we are focused on achieving outstanding results. We offer excellent value for money for a high-quality service.

With us, you can be assured of:

No collection, no fee No upfront fees No placement fees No hidden fees No membership fees No tie-in contracts